If you've owned a vending machine for an extended amount of time, you surely have learned the importance of vending machine repair. Anything can happen to your machine at any time, and it's crucial to always be prepared. But before you start fixing your vending unit or reaching out for help, it's useful to know exactly how your product works, whether you have a coffee machine or a basic snack vending machine. Here's a listing of some of the basic vending machine parts you should be familiar with before going about any necessary repairs.
Cabinet: Consider the cabinet the framework of any basic vending machine. No machine can operate without a steel casing and a window in front of it, so maintaining these core parts is a key aspect of keeping your vending machine in check.
Item Storage: This part of the machine is self-explanatory, as your products need a means of being stored and sold inside your vending unit, whether you sell office supplies or sugary snacks. Being familiar with what type of internal storage you have inside your vending machine will go a long way when it comes time to perform upgrades or seek out repair.
Payment Interface: You can't sell goods without giving customers a means to pay for them, so you're going to need a reliable money receptacle on the face of your machine. Whether you use a classic cash interface or a more modern credit card reader, always be sure that this vending machine part is working--It's the only source of your vending income!
Item Drop: Finally, you'll want to stay on top of the bottom area of your machine, where customers receive the items that they just paid for. If you have a faulty item door, consumers will have a hard time receiving their goods and might be deterred from using your product again. Fortunately, there are many modern vending machine parts such as infrared scanners that ensure that your users get what they pay for.
By knowing your vending machine in and out, figuring out what type of vending machine repair you need will be an absolute breeze. From the point of sale to the product reception, proper maintenance can lead to a consistently successful machine!
Vendnet USA Blog
Thursday, July 11, 2013
Wednesday, June 19, 2013
Common Vending Machine Problems and How to Solve Them
Picture this: You just purchased your very first vending machine, stocked it full of snacks and drinks you're sure will sell, and just unleashed into the wild for hundreds and hundreds of customers to use. One day in, and boom! Your vending unit suddenly isn't working. Time to pack it up and try another form of food service? Wrong. By knowing who to turn to for vending machine repair and following the proper steps, you can solve just about any common vending problem.
Restock: This isn't so much a problem as it is a regular part of maintaining a vending business. Whether you serve a small country club or a busy college campus, your vending machine is eventually going to run out of product. With that in mind, it's important to stay on top of your local product provider, whether your vending machine specializes in potato chips or fresh-brewed coffee.
Stuck Product: Vending customers and operators both know this problem all too well. No matter how high-tech your machine, there's always the chance of a snack or drink getting stuck on its way down, making customers very angry and inspiring them to kick and tip your machine in hopes of getting their product. If you don't have the means to fix this problem yourself, make sure you have access to your local vending machine repair technician so that you can keep stuck snacks to a minimum.
Faulty/Old Parts: Is your credit card receptacle not working the way it used to? Are customers having trouble opening the door at the bottom of your vending machine? It might be time replace some parts. By working with an online vending machine parts distributor, you can buy the accessories you need in bulk and save crucial time and money every time your machine suddenly melts down.
As you can see, operating a vending machine entails much more than flipping a switch and hoping for the best. By staying well-stocked and always having a means of providing vending machine repair to your product, you can ensure that your unit is one that customers will come back to time and time again!
Restock: This isn't so much a problem as it is a regular part of maintaining a vending business. Whether you serve a small country club or a busy college campus, your vending machine is eventually going to run out of product. With that in mind, it's important to stay on top of your local product provider, whether your vending machine specializes in potato chips or fresh-brewed coffee.
Stuck Product: Vending customers and operators both know this problem all too well. No matter how high-tech your machine, there's always the chance of a snack or drink getting stuck on its way down, making customers very angry and inspiring them to kick and tip your machine in hopes of getting their product. If you don't have the means to fix this problem yourself, make sure you have access to your local vending machine repair technician so that you can keep stuck snacks to a minimum.
Faulty/Old Parts: Is your credit card receptacle not working the way it used to? Are customers having trouble opening the door at the bottom of your vending machine? It might be time replace some parts. By working with an online vending machine parts distributor, you can buy the accessories you need in bulk and save crucial time and money every time your machine suddenly melts down.
As you can see, operating a vending machine entails much more than flipping a switch and hoping for the best. By staying well-stocked and always having a means of providing vending machine repair to your product, you can ensure that your unit is one that customers will come back to time and time again!
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